“I was afraid my citizenship application could be delayed because of the DNA test, but easyDNA has really exceeded my expectations!”
Australia, 06th November 2011
“What an awesome company!
Thanks again so very much! I really appreciate it! Have a great day!”
Australia, 04th October 2011
“Vi ringraziamo di cuore, abbiamo apprezzato sia la vostra professionalità sia la vostra gentilezza e disponibilità.Siamo felicissimi che il test sia positivo e che il bambino da domani possa avere un padre.Ci ricorderemo sempre di voi. Cordialmente”
Italy, 28th September 2011
“Excellent customer service. All my questions were answered very promptly and clearly. Thank you very much.”
Customer Survey, Australia & New Zealand, 22nd September 2011
“Your service is easy to access, you are expediant in processing requests and samples and dissemination of results is confidential and such results are distributed through means preferred by customers.”
Customer Survey, South Africa, 05th September 2011
“I have been pleasantly surprised with the high standard of professionalism and prompt communication. My concerns seemed to be important and my case was dealt with sensitively. Even when I called the Auckland office, they were informatuve, friendly and re assured me (Was a difficult time for me).
easyDNA is one of the few customer focussed business' left.
Kudos
I would recommend your services to anyone needing them :)
Thank you very very much”
Customer Survey, New Zealand, 02nd September 2011
"Thank you for a fantastic service - results received way before time, and everyone we dealt with along the way was extremely helpful and efficient."
Customer Survey, South Africa, 23rd August 2011
“I appreciate very much, excellent service. Best Regards”
New Zealand, 21st July 2011
“Results came through sooner than expected. Thank you for helping me find my family.”
Customer Survey, Australia & New Zealand, 12th July 2011
“It was my first experience, and with people willing to help u understand is great, so great overall service, thanks.”
Customer Survey, Australia & New Zealand, 29th June 2011
“thank you easy dna for the excellent sercices provided. i can't even begin to describe how greate i am, the staff is very professional and they also do follow ups. as a person who works at client oriented industry i learnt a lot from the consultan who was always icontact with me, giving me all updated info, thank you.i sure will recomend easy dna to other people, ifact i'll be like a an ambassador.”
Customer Survey, South Africa, 25th June 2011
“Rien à dire. Tous les délais ont été respectés. Rapidité entre l'envoi des échantillons et les résultats.”
Customer Survey, France, 25th June 2011
“Hi Team,
A big thank you to everyone for doing the DNA test. This has made my life a easier one and now I can make up time with my Dad now, that sounds so weird. All the best keep up the great work.”
New Zealand, 22nd June 2011
“Thanks for your help I would just say please keep on doing your job, because as you say this is actually a peace of mind test.”
Customer Survey, South Africa, 10th June 2011
“Merci à vous, vous avez rendu une part de notre famille!”
Customer Survey, France, 24th May 2011
“J'ai été très bien renseignée, je suis très contente de votre service;
Je vous en remercie”
Customer Survey, France, 24th May 2011
“Thank you very much for getting the results to me so quickly. Thanks for the service, and keeping me up to date with the progress. I will be happy in the future to recommend easyDNA to my friends, family and those needing confirmation. You all have been so helpfull, thank you!”
Australia, 19th May 2011“Clarté, efficacité, rapidité : Tout est parfait”
Customer Survey, France, 23rd May 2011
“you made it so easy very professional many thanks.”
Customer Survey, Australia & New Zealand, 20th May 2011
“THANK YOU VERY MUCH&KEEP UP THE GOOD WORK!”
Customer Survey, South Africa, 20th May 2011
"A life changing email for a group of people.
Thankyou so much."
Canada, 16th May 2011
"I just wanted to write you a note to tell you thank you for all of your patience, understanding and kindness..
...I was reading over the correspondence between us this past few months and I took note of how well you handled my repetitive questions, and rambling. You handled them with professionalism and dignity.
"I’m sure you have to deal with a lot of people on a daily basses with regard to this type of ‘sensitive’ matter. but I wanted to say thank you! You have been fantastic. I honestly cant say thank you enough. for the time and care you took with me!"
Canada, 13th May 2011
"Thanks for excellent client service by your company."
Haiti, 29th April 2011
"Thank you for your quick response and excellent service. It is appreciated
Have a great week"
New Zealand, 26th April 2011
"Thank-You for the mail,esp.early. I appreciate everything you have done to assist me in concluding this test. You have done more than I ever expected,bravo!! I will not try any further testing. I got the hair from my fathers wool hat. He hardly has hair at 93 !! Again, Thank-You for making the process easy..hence the name Easy Dna (no pun intended )
Please pass this message on to your supervisor-they should be reminded of your excellent customer service and your genuin concern for your clients. Again, BRAVO !!!"
USA, 26th April 2011
“Bien agradecerles la atención prestada y la rapidez y discreción con la que se elabora todo el proceso.”
Customer Survey, Spain, 20th April 2011
"Thank you Vee you have been very helpful :)"
Customer Survey, Australia & New Zealand, 13th April 2011
"Awesome customer service! thanks for a great service."
Customer Survey, Australia & New Zealand, 13th April 2011
"Thanks so much for the final result. Now I can put to rest any thought contrary to the results.
I will be very happy to recomment easyDNA in the future should any of my friends or co-workers require such services.
Kind regards"
Australia, 5th April 2011
"Excellent service commercial, 1 mention spéciale à votre conseillère génétique, très dévouée, aimable, & compétente. La prestation que vous fournissez n'est pas anodine, le service d’attention à la clientèle en a assuré le suivi avec beaucoup de tact. ……
Je suis bien rassuré, & l'issue de ce test était très importante pour répondre à la question qui me tarabustait depuis 7 ans. J'ai 60 ans, je vis seul avec ma fille de 7ans, que j'élève consciencieusement, & la réponse n'aurait rien changé du tout à tout l'amour que je lui porte & la bonne éducation que je lui assure! Mais le doute qui planait est dissipé grâce à vous! Jamais sans "ma" fille, & je sais donc que c'est vrai! Merci encore, meilleures salutations."
Customer Survey, France, 27th March 2011
“Vous respectez ce que vous avancez : les délais, la confidentialité, le sérieux ... "
Customer Survey, France, 16th March 2011
"Thank you, I am very impressed with your efficiency, as you can imagine my clients are very anxious."
Adoption Jigsaw, Australia, 15th March 2011
"I was very impressed with the whole process and glad to know there is something available at such a reasonable price for people to access."
Customer Survey, Canada, 11th March 2011
"Thank you so much for getting back to us in such a timely manner. This takes off so much pressure and allows them to move on as a family. Again thank you."
Canada, 11th March 2011
“Ce qui m'a motivé à vous contacter, c'est la discression.”
Customer Survey, France, 10th March 2011
“le sérieux l'écoute et le souci de satisfaire la demande.”
Customer Survey, France, 9th March 2011
"Service très professionnel."
Customer Survey, Belgium, 9th March 2011
"Après un souci de livraison du kit ma demande à été prises en priorité et tout à été fait rapidement après des échanges téléphoniques.
Je suis satisfaite de la rapidité du suivi et du résultat.
Merci de votre compréhension lors du souci d'envoi du kit et de l'erreur faite par la personne s'occupant de l'envoi de commande...
je pense par la suite vous refaire une autre demande de kit mais un peu plus tard d'ici quelques mois.
Veuillez recevoir mes salutations respectueuses..."
Customer Survey, France, 05th March 2011
"potete aiutare molti malcapitati perche la legge italiana tutela piu i disonesti,pensate che ho chiesto di farlo ma deve essere un giudice a decidere e nel mio caso la madre della bimba che stavo crescendo convinto che era mia figlia ha sempre rifiutato, mi sta rovinando chiedendomi continuamente denaro,ora col vostro aiuto posso affrontare meglio la situazione.grazie"
Customer Survey, Italy, 4th March 2011
“J'ai apprécié le sérieux, la confidentialité ainsi que le respect du timing de vos services.
Encore, merci. ”
Customer Survey, France, 04th March 2011
"My customer service representative, Kristy White, was very helpful, informative and professional. She also displayed compassion and sensitivity dealing with an emotional situation such as this. I greatly appreciated her help and the speediness of our test results (4 days early). I would not hesitate to recommend your company to any acquaintances."
Customer Survey, Canada, 3rd March 2011
“LES QUEDO MUY AGRADECIDO, PORQUE SUS INFORMACIONES EN LAS PRUEBAS, SON MUY CLARAS, Y UN BUEN PRECIO.”
Customer Survey, Spain, 27th February 2011
"Ce site m'a déjà été recommandé par une personne et je ferai de même. Accueil rapide aimable. e mail reçu dans les plus brefs délais. travail RAS
MERCI"
Customer Survey, France, 14th February 2011
"Ce site m'a déjà été recommandé par une personne et je ferai de même. Accueil rapide aimaible. e mail reçu dans les plus brefs délais travail. MERCI"
Customer Survey, France, 13th February 2011
"Services were all five star."
Customer Survey, Australia, 9th February 2011
"C'est quelque chose que l on ne fait pas tous les jours, aussi j ai ete satisfaite su service, des résultats, de la rapidité et du sérieux."
Customer Survey, France, 2nd February 2011
2010
“Dear easyDNA, I received the DNA result you posted to me and I have read and understand it. I thank your company very much for your quick response during the course of the test. Looking forward to do more business with you, thanks.”
South Africa, 1st December 2010
“Thanks for the prompt response.”
South Africa, 1st December 2010
“Permettez-moi de vous remercier pour le sérieux avec lequel vous avez procédé à l'organisation du test ! Le suivi et les informations furent assez claires et ponctuelles dans le temps prévu. Bravo pour votre professionnalisme.”
Belgium, 28th October 2010
''Many, many thanks for your assistance and high standards of professionalism and constant updates. You have helped us more than you will ever know!''
South Africa, 18th October 2010
“Thank you very much.......you made my day and my year!”
Canada, 22nd September 2010
''Its been a little while since I received my DNA results, however, even thou it wasn't the outcome I may of wanted, I'm very grateful for all the support via telephone and email. Many thanks for every thing and your company will be recommended to others.''
Canada, 16th September 2010
"Sono molto soddisfatto della qualità del servizio che avete svolto, unita a praticità e velocità."
Italy, 31 August, 2010
''easyDNA, I just wanna say thank you for everything. Good job and God bless.''
New Zealand, 27th August 2010
''What a great Service, Thank you sooo much for getting back to us so quick and letting us know... Very Happy Customer...''
Australia, 13th August 2010
"Thanks a lot for you support and collaboration in this matter – very much appreciated."
Italy, 13 August, 2010
“Je vous remercie pour la rapidité de l'envoi des tests”
France, 30th July 2010
“Merci de votre réponse et de votre rapidité. Les résultats ont bien été recus.”
France, 18th July 2010
“bonjour, je vous remercie d'avoir été si rapide. Cordialement”
France, 15th July 2010
"Vi ringrazio per la puntualità nell'invio dei risultati."
Italy, 23rd June 2010
''Thank you for the results. Even though we are very surprised by them and not what we expected, it's good to know the truth once and for all.''
Canada, 22nd June 2010
“Merci pour votre service, maintenant plus de doute possible. Passez une bonne fin de semaine.”
France, 16th June 2010
"La ringrazio ancora tantissimo per la sua cortesia, premura e professionalità"
Italy, 16th June, 2010
"Grazie, l'esame corrisponde perfettamente a quello che già avevo fatto con altro ente."
Italy, 18th May 2010
''My experience with easyDNA was great all my questions were answered very quickly with information that was very valuable. I felt safe ordering the test on line and the results were easy to understand, I got a very good result for the difficult tests I needed. I would strongly recommend them to anyone.''
Australia, 15th May 2010
''I thank you for your email, although it is not the result I wanted to hear I sincerely thank you for the certainty we now have.''
New Zealand, 7th May 2010
"Vi ringrazio della vostra disponibilitá e della vostra pazienza."
Italy, 6th April 2010
''Thank you so much for your help. The best money I have ever spent. You have provided a wonderful service and hopefully I will never need you again!''
Australia, 2nd April 2010
“Thank you guys, At last ......I am relieved now ! Now I can do everything for my kid without taking a second thought! Please keep up the good work! Cheers.”
South Africa, 18th March 2010
“I would like to thank you for the manner in which you addressed my request and how easy the process was. Although confused by the initial results, Kathy and Andrew, the director, were very helpful in their response and the further testing that showed my fraternal twin and I were in fact born of the same father. Thanks again for the wonderful service I received.”
USA, 9th March 2010
“Merci pour votre rapidité, Je vous remercie pour votre travail.”
France, 4th March 2010
“Merçie a vous ma vie prend un nouveau depart”
France, 2nd March 2010
“Je vous informe que j'ai recu les resultats de mon test adn, je vous remercie infiniment pour votre attention et je porte a votre connaissance que j'aurais encore besoin de vos services et je vais vous recommander aupres de tous mes contacts”
France, 25th February 2010
''Thank you for your email. Thank your company for the services you have provided for me and our family! I can not sing your praises enough! What an excellent company to deal with! Thank you once again for emailing me so early and putting all our minds at rest!''
United Kingdom, 23rd February 2010
“Je vous remercie pour votre travail. Merci à toute l'équipe.”
France, 23rd February 2010
Reviews 2010 | Reviews - 2009
